Agenda
Sep 18-19, 2026
Doors open & registration
Designing Beyond the Obvious - Anticipating friction, revealing blind spots and shaping decisions.
Stijn Janssen
Keynote Speaker
Training AI on data we don't own. A case study in customer-owned data and the EU AI Act.
Joana Cerejo
Keynote Speaker
Designing Digital Twins for the Moon and Beyond
Tommy Nilsson
Lightning Talks
Coffee Break
How do hospitals design AI recommendations clinicians can safely challenge?
Leadership Talks
What happens when accessibility requirements conflict with legacy infrastructure?
Leadership Talks
Lunch and networking
How does UX participate in Critical Design Reviews?
Keynote Speaker
How does UX function when regulatory approval takes longer than the product lifecycle?
Lightning Talks
Afternoon coffee 1
Consent, transparency, and the limits of the AI interface
Regulatory Briefings
Leading design through compliance, risk, and audit
Leadership Talks
Closing remarks, Day 1
Drinks and networking
Doors open and morning coffee
Day 2 opening
Leadership Talks
Designing for multi-stakeholder, high-constraint environments
Keynote Speaker
Operationalising the EU AI Act into design decisions
Regulatory Briefings
Coffee Break
Design operations at operator scale
Leadership Talks
Designing for safety-critical and certified environments
Executive Dialogues
Lunch and networking
Winning executive approval for UX in a risk-averse organisation
Leadership Talks
Research when access is restricted and time is compressed
Lightning Talks
Afternoon Coffee
Accountability and traceability in AI-driven interfaces
Regulatory Briefings
UX maturity across divisions, brands, and borders
Leadership Talks
Closing keynote: the influence architecture of senior UX practitioners
Keynote Speaker
Final Drinks, Demos & Farewell
Themes & Topics
Five challenges, one shared programme.
Designing for Complex Systems
Legacy infrastructure, multiple stakeholders, regulatory constraints, and organisational silos.
AI, Trust and Transparency
Designing AI products that users can understand and trust, with a focus on explainability, transparency, and auditability.
UX at Scale
Designing across large organisations, multiple markets, distributed teams, and harmonised regulatory environments.
High-Stakes Design
Designing systems where mistakes have serious consequences, including healthcare, safety, finance, critical infrastructure, and operational resilience.
UX Leadership and Strategy
Moving from designer to decision-maker through effective governance, organisational influence, strategic leadership, and budget ownership.
European Regulation and Digital Governance
Perspectives from European Union policymakers, regulators, and institutional experts on the EU AI Act, the European Accessibility Act, NIS2, DORA, the Cyber Resilience Act, data protection, digital governance, and other regulations shaping digital products and services across Europe.
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