Themes & Topics

Five challenges, one shared programme.

Designing for Complex Systems

Legacy infrastructure, multiple stakeholders, regulatory constraints, and organisational silos.

AI, Trust and Transparency

Designing AI products that users can understand and trust, with a focus on explainability, transparency, and auditability.

UX at Scale

Designing across large organisations, multiple markets, distributed teams, and harmonised regulatory environments.

High-Stakes Design

Designing systems where mistakes have serious consequences, including healthcare, safety, finance, critical infrastructure, and operational resilience.

UX Leadership and Strategy

Moving from designer to decision-maker through effective governance, organisational influence, strategic leadership, and budget ownership.

European Regulation and Digital Governance

Perspectives from European Union policymakers, regulators, and institutional experts on the EU AI Act, the European Accessibility Act, NIS2, DORA, the Cyber Resilience Act, data protection, digital governance, and other regulations shaping digital products and services across Europe.

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